Terms & Conditions

1. The management reserves the right the amend the terms and conditions.
2. All items, menus and confirmations are subjected to availability on first-come-first-served basis.
3. Food is to be consumed within 3 hours (with warmers) / 1 hour (without warmers).
4. Waste Management Handling Fee is applicable for all orders that require waste collection. An administrative fee of $10 per collection is applicable.
5. For buffet orders,
   • Any damages to the equipment will be charged accordingly
   • Deposit is non-refundable; the amount should be utilised within 1 month from the date of cancellation
6. All items, menus and prices are subjected to changes or withdrawal without prior notice at the sole discretion of the company.
7. Food and beverage visuals shown are for illustrative purposes only.
8. Kindly inform our sales representatives if your venue do not have:
   • Direct lift access
   • Unloading area is a distance to your venue
   • Challenging layout

How long is the set up & tear down?

Our team will arrive 1 hour prior to the event site for set up. The set up timing is not included inside the service hours as the selected package.

What are the venue requirements and preparations that need to be made?

• Minimum 2 Tables (150cmx75cm) for condiments display and collection of coffee.
• Minimum 2 x standard 13amp power points per coffee station (for machine, grinders, etc)
• Access to water supply point and washing facilities (eg. pantry or washroom).
• Access to waste disposal area for removal of liquid waste.
• Lift/ ramp access to mobile coffee location.

How do I place an order?

You will have to first fill up the enquiry form and our team will get in contact with you within 24 hours for the confirmation and payment details.

Cancellation Policy

Cancellation of orders by customers must be in writing at least 72 hours before the event date and the following cancellation charges will apply:

• Cancellation made 48 hours prior to event date: 50% of the total bill will be charged
• Cancellation made 24 hous prior or on the day of the event: 100% of the total bill will be charge

Terms & Conditions

1. The management reserves the right the amend the terms and conditions.
2. All items, menus and confirmations are subjected to availability on first-come-first-served basis.
3. Food is to be consumed within 3 hours (with warmers) / 1 hour (without warmers).
4. All items, menus and prices are subjected to changes or withdrawal without prior notice at the sole discretion of the company.
5. Food and beverage visuals shown are for illustrative purposes only.

How long in advance should I place my enquiry?

To avoid disappointment, we would recommend that you place the enquiry at least 3 days in advance.

Can I use my own reusable cups?

Unfortunately, we are unable to provide reusable cups for cup to-go. However, we would recommed you getting our canisters where you have the option to use your own cups.

How do I place an order?

You will have to first fill up the enquiry form and our team will get in contact with you within 24 hours for the confirmation and payment details.

Can I have custom cups made?

Pending

Cancellation Policy

Cancellation of orders by customers must be in writing at least 72 hours before the event date and the following cancellation charges will apply:

• Cancellation made 48 hours prior to event date: 50% of the total bill will be charged